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Return & Refund Policy

Thank you for shopping on our site. It is the goal of SHG Journals, LLC for our customers to receive each product in its original condition. We do know that unpleasant experiences, such as damage or delivery mishaps, can occur. Because of this we are pleased to provide a full refund for the following situations.

 

Damage

If a product is damaged upon delivery (gold wiring or damage that alters user's ability to see pages), we will gladly issue a refund for request that are received via email to contact@SHGJournals.com within 3 calendar days of delivery. E-mail must include images detailing damage. Refunds will be issued within 2 calendar days of receiving product(s). Return address will be provided after submitting request. We do regret that we are unable to provide refunds for request that are not received within 3 calendar days of delivery or request that are submitted without images. Product must be returned prior to receiving a refund. 

 

Shipping

A refund will be provided for products that are shipped and not delivered according to courier shipment tracking.

 

We look forward to hearing from you, serving you, and doing our best to ensure you have a pleasant experience. Happy Journalings!

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THIS WEEKEND ONLY

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